More commercial banks resort to mobile banking

BY THE GUARDIAN REPORTER

5th April 2013

Exim Bank Managing Director, Anthony Grant

More than five local banks have now connected their services through mobile phone technology which has relieved customers in terms of costs and time taken before its introduction.

Banks which have connected its services via mobile phones are CRDB bank, National Microfinance bank (NMB) , Akiba Commercial bank (ACB), National Bank of Commerce (NBC) and Exim bank which joined the band wagon last week.

A statement issued by the Exim bank quoted its Managing Director Anthony Grant as saying the service will enable the bank’s customers access their accounts via mobile phones.

“The launch of the bank’s mobile banking service marks the bank’s ongoing commitment to meet the customer’s needs for instant and straightforward access to their finances”, he said.
Grant said the mobile banking service will allow customers to access their bank accounts details, make instant transfer of funds between own accounts or to any registered third party beneficiaries and pay registered utility bills and credit card bills.

“Internet and mobile banking services are the primary gateways for information and support for our customers,” he said.

According to him the new service reaffirms bank’s commitment to offer stress-free banking and convenience banking services to our customers.

“Technology is quickly changing the way people do business and manage their needs for financial information and control. With this launch, we are thrilled to enable the benefits of anytime, anywhere banking to our clients,” he said.

He added that the entry into the mobile market marks another milestone in the bank’s integrated e-commerce platform strategy which raises the bar for an enhanced customer experience.

“This is just start of our journey to deliver an e-mobile solution that will really make a difference to our customers,” he stated.
He however cautioned the bank’s customers to be cautious with their passwords urging that revelation may lead to theft of their money.

Exim Bank earlier this year announced to open two more branches across the country as part of its aggressive expansion plan aimed at extending services closer to people and to date, the bank boosts the existing network of 25 branches across the country.

SOURCE: THE GUARDIAN