PRESS RELEASE
Tigo and ZANTEL customers to enjoy 100% secure and
reliable Mobile Money services across their networks
Zanzibar, 17th December 2014. Tigo and ZANTEL have officially launched the mobile money
interoperability service in Tanzania that will open up a number of mobile money
transactions between the customers’ of the two telecom operators. In addition
to transactions within their own network, EzyPesa and TigoPesa customers are
now able to send and receive cash direct to and from customer friends and
family on their partner networks across the country.
This places Tigo and ZANTEL among
the pioneers of this service in the world, a progressive initiative announced by
EzyPesa, TigoPesa and Airtel Money early this year.
How it works
Zantel Customers:
|
Tigo Customers:
|
1. Dial *150*02#
|
1.
Dial
*150*01#
|
2. Choose : Option 1 (Send Money)
|
2.
Choose :
Option 1 (Send Money)
|
3. Choose : Option 2 (Send to TigoPesa)
|
3.
Choose :
Option 5 (Send to EzyPesa)
|
3.1. Enter
TigoPesa Number
|
3.1. Enter
TigoPesa Number
|
3.2. Enter
Amount
|
3.2. Enter
Amount
|
3.3. Enter
Password
|
3.3. Enter
Password
|
3.4. Wait for
the confirmation SMS
|
3.4. Wait for
the confirmation SMS
|
There is no surcharge for sending
money across networks and charges are priced the same as sending within
their home network.
Customers receiving money from another network can cashout from their own networks agents and no longer have to find agents from the other network.
Customers receiving money from another network can cashout from their own networks agents and no longer have to find agents from the other network.
Tigo’s Head of
Mobile Financial Services, Andrew Hodgson, said, “We are delighted to expand
our customers transacting capacity through our partnership with Zantel. By
expanding our customer’s mobile money ecosystem, particularly in Zanzibar where
there is still a lot of potential for mobile financial services growth.
Similar to other
telecommunication services like voice calls and text messages there are often
huge opportunities to improve the customers experience by cooperating rather
than only competing with industry partners massively expanding the digital
financial inclusion in Tanzania.
Through our
partnerships with other industry players we are able to expand our customer’s
digital world by leveraging existing technology to effectively combine our
mutual customer base, thereby exponentially expand the transactional ecosystem
potential. In this way we are able offer additional convenience in terms
transaction versatility, speed, safety and security to both our own, and our
partner’s customer base.
Indeed today’s partnership will bring our two
companies closer together but it more importantly will bring our customers even
closer, by providing access to electronic and digitized financial service that
they were never previously able to access,” Hodgson added.
Zantel’s Commercial Director,
Mohamed Mussa, commented that Zantel continues to fulfil its promise of bringing
ease to its customers by enabling them with financial mobility through their
partnership with Tigopesa.
By doing this we have increased the mobile
money spectre for our customers, this new transaction type enables customers interact
with bigger addressable market for sending and receiving money.
We have
increased scope in financial participation for our two sets our customers by
combining our core business strongholds and tapping on one of the most
important financial transaction corridors between Zanzibar and Mainland,
concluded Mr. Mussa.
Zantel is at the fore front to
ensure the rate of financial inclusion and financial participation in Zanzibar
is improves. We have ensured our Agent network and the support agency mechanism
are in place to serve the customers.
About Zantel
Zantel
currently serves a growing subscriber base and consistently demonstrates its
core values of affordable, consistent and seamless services. Zantel
believes that apart from offering a solid platform of technological innovation,
sustainable investment is the bedrock of stellar growth and economic stability. We offers
International Gateway services, Fixed, Mobile , data services through its CDMA,
GSM , 3G networks and mobile Finance services popularly known as
‘Ezypesa”.
Zantel is part of
Etisalat Group which has been recognized as “Best Operator” 10 times since 2006
and “Best Wholesale Provider” 4 times in the last three years servicing 145
million customers in 15 countries. Etisalat continues to reach out to new
customers and markets.
Arnold Madale – Senior Manager, Media and Brand
Mobile: 0779 222
344
About Tigo:
Tigo Tanzania is the leading innovative telecommunication company in the country, distinguished as a fully-fledged digital lifestyle
brand. Offering a diverse product portfolio in voice, SMS, high-speed internet
and mobile financial services, Tigo has pioneered innovations such as Facebook
in Kiswahili, Tigo Pesa App for Android & iOS users, and East Africa’s
first cross-border mobile money transfer with currency conversion.
The Tigo 3G network guarantees the best services to its
subscriber’s in all regions across the country.
Between 2013 and 2014 alone the company launched over 500 new network
sites and plans to double its investment by 2017 in terms of coverage and
additional capacity networks for deeper penetration in rural areas. With over
seven (7) million registered subscribers to their network, Tigo directly and
indirectly employs over 100,000 Tanzanians including an extended network of
customer service representatives, mobile money merchants, sales agents and
distributors.
Tigo is the biggest commercial brand of Millicom, an
international company developing the digital lifestyle in 44 countries with
commercial operations in Africa and Latin America and corporate offices in
Europe and the USA. With the certain knowledge that only constant innovation
will keep them on top, Millicom keeps creating greater shareholder value;
applying their concept of “demand more” is how they do business and retain
their position as digital lifestyle leaders in some of the most unique and
challenging markets.
“SMILE, YOU’RE WITH TIGO”
For further
information about Tigo visit: www.tigo.co.tz Or contact:
John Wanyancha – Corporate Communications Manager
Mobile: 0658 123
089
Source: ZanziNews
This is good news for Diaspora too!
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